IT is no longer a luxury for businesses – it’s a given. Can you imagine your organisation without its IT infrastructure?
IT is essential to the smooth running of your business, your systems need to perform to the best of their ability. You need an IT Supplier that is going to provide you with a reliable, fast and efficient IT support service, ensuring that downtime is kept to an absolute minimum.
Kilco provides various levels of IT Support from as little as £8.00 per month. This enables clients to benefit from our extensive support capability, freeing up your internal resources and ensuring you don’t need to worry about your IT. It also means you don’t need to recruit expensive in-house IT staff.
With our IT support packages customers often don’t realise that there could have been a potential problem because we have fixed it before it becomes an issue. Healthcheck reports are provided.
Our support includes
- 24 hour email, telephone and remote user support helpdesk
- 1st and 2nd line technical support including fault diagnosis and repair
- Business helpdesk including account administration and equipment ordering
- Remote diagnostics and repair, including preventative measures
Kilco will work with clients to determine necessary service levels and can provide a combination of support contracts.
Contact us to discuss what’s best for your business and for a free no obligation quote.